Setup guides for every device

Pick your device. Each guide covers the app to install, what to type where, and fixes for the common first-day problems. Keep your welcome email handy.

Before you start

Every guide assumes you have these three things.

  • Your welcome email with username, password, server URL and M3U link. It arrives after payment is confirmed. Do not have a plan yet?
  • A connected device. Wired Ethernet is best; otherwise 5 GHz Wi-Fi within a room or two of the router.
  • About 10 minutes. Most installs finish in five. Smart TV apps that need MAC activation can take a little longer.

Stuck on a step?

Send us the device, the app and what you see on screen. Support replies 7 days a week and can walk you through it.

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